A practical guide to sending your first MMS.

MMS Express helps businesses send transactional messages with supported images, including statements, invoices, notices and confirmations. You can submit a message through the dashboard or connect your own software through the API.

Request an account and describe your business use. The request is an enquiry; it does not instantly create or activate a sending account. Existing users can sign in.

Yes. The dashboard has a Send MMS form for a recipient, message and supported attachments. Developers can submit through POST /api/v1/messages using an account API key. Both routes validate the submission before acceptance. See the developer quick-start.

Contact us for current account and sending information.

Try the interactive preview to explore fictional examples. For a demonstration or integration discussion, send an enquiry. The preview does not send a message to a phone.

PDF upload and automatic PDF conversion are not supported. Export the relevant page or summary as a supported still image before submitting it. Outgoing images are converted to JPEG, so the recipient receives an image, not the original searchable or signed PDF. Keep the source document and provide another access route when the original matters.

The supported source image types are JPEG, PNG, WebP and single-frame GIF, subject to the account service's enabled types and limits. Animated images are rejected. The dashboard shows the enabled upload types and current limits. See the API reference for other accepted media types and validation details.

You can submit multiple images within the configured attachment and final-media limits. The optional Join images vertically feature combines image files in the order you choose. It does not convert a multipage PDF or guarantee that a long joined image will be readable on every phone. A short purpose-made summary is often more practical.

Use the current limits shown in the sending form. Developers can query GET /api/v1/message-limits with an authorised key for the current text and final-media limits. Upload safety limits and final outgoing size are separate checks. Compression can fail if the requested size cannot be achieved within the image-processing safeguards; prepare a simpler image or a suitable larger target.

No. The preview is illustrative. Phones and networks can change image presentation or require a download action. Company branding in an example document does not promise an automatically branded sender name.

No MMS Express app is required. The recipient needs a mobile service and messaging application that support MMS. This is different from saying every phone or subscription can receive it.

The public service is focused on South African business use. Confirm suitability for your intended recipient service before relying on it. There is no published verified operator coverage list here, and a correctly formatted number does not establish reachability. See South African availability considerations.

MMS depends on the recipient's mobile service, messaging settings and connectivity. Downloading may require a manual action; do not assume a Wi-Fi connection alone is sufficient for a particular service. Consult the network provider's current MMS guidance.

For device-specific help, see Apple's message troubleshooting guide, Google's sending and receiving guidance and Google Messages download settings. These are general support resources, not MMS Express compatibility certifications.

Accepted records that a submission passed validation. Queued means it is waiting. Assigned, Transferring and Sending describe progress. Sent records submission to the delivery network; Failed records an unsuccessful sending outcome. Received refers to an incoming message. Read the full status definitions.

No. Sent is not confirmation that the phone received the message or that a person opened or understood it. MMS Express does not currently expose a delivery-confirmed or read status. Do not use Sent alone as legal proof of service.

Check its details and your account's sending hours. An unresolved result needs investigation; resubmitting can create a second customer message. Contact support with the message ID and approximate time, without including API keys or unnecessary document content.

Yes. A main account funds a shared balance and its administrators can create and manage one level of subaccounts. Subaccounts have separate users and message workspaces. Main account administrators can view usage, set monthly credit limits and enter their own subaccounts to administer them. Subaccount users cannot access the parent or sibling accounts. Each API integration uses a key belonging to the sending account.

MMS Express is intended for legitimate transactional customer communication and is not positioned for unsolicited bulk advertising. A customer relationship does not remove privacy or messaging obligations. Do not use bought or scraped lists. Describe any proposed promotional use in an enquiry before sending; it requires separate suitability and legal review.

No. Check who controls the number and whether a shared phone, lock-screen notification or saved image could expose the content. Minimise personal information and consider a secure document-access channel for sensitive material. Read Trust & Security.